Customer Service
Please let us know how we can help by filling out our Customer Service form. We'll get back to you with an answer as soon as possible.
Did You Know?
Merchants cannot tell the the value on your card.
It is very important to know your balance on your card. Tell the chasier the balance on your card at the time of purchase.
Penguin Card Tip
If your transaction is greater than the amount on your card, ask the cashier to swipe for the exact value on your card and pay the difference with a second form of payment.
Customer Support
For live Customer Support, loading funds or registering your card, please call 877 507 7733 Monday - Friday 9am-5pm EST., excluding holidays.